At STACK Basketball, we are committed to providing high-quality training, programs, and experiences for every athlete. Due to the nature of our programming, scheduling, staffing, and limited availability, we have updated the following policy regarding payments and refunds.
- All payments made to STACK Basketball are final and non-refundable.
- Under no circumstances will refunds be issued once a registration, booking, membership, or purchase has been completed.
This policy applies to:
- AAU tryouts, team registrations and dues
- Skills classes and training programs
- Memberships
- Private training sessions
- Camps (summer, winter, and no-school days)
- Clinics, events, and rentals
By completing a purchase, you acknowledge and agree to this policy.
Membership Cancellation & Credit Eligibility
- Minimum of 14 days written notice required before next billing cycle
- Less than 14 days notice → not eligible for credit
- Charges will still be processed if notice not given
- Cancellations are not retroactive
Credit Consideration (Case-by-Case)
- Credits are not guaranteed
- Reviewed individually
- Must meet 14-day notice requirement
- Documentation may be required
Important:
- No cash value
- Non-transferable
- Expire after 6 months
- Expired credits will NOT be reinstated
Scheduling & Commitment
- All spots are reserved upon registration
- Missed sessions or late cancellations do not qualify for refunds
- Families are responsible for scheduling
Injury / Medical Situations
- Documentation may be required
- Credit may be considered (not guaranteed)
- No refunds under any circumstances
Weather / Facility / Unforeseen Circumstances
- Sessions may be rescheduled or adjusted
- No refunds will be issued
Agreement to Policy
By registering for any STACK Basketball program or membership, you confirm that you have read, understood, and agreed to this No Refund Policy.
